![]() The CRM Virtual User’s Group is available to anyone interested in using Act! or ZOHO Software. She loved writing the For Dummies books because they offer concise, easy to follow instructions – and mirror her own method of consulting! More recently she created both Act and Outlook training videos for (a subsidiary of LinkedIn) and two more Act! titles for British publisher PackT. Because of her expertise in any and all things related to contact management and CRM, Karen was asked to write a book on SugarCRM. Wiley then asked Karen to write five books on Microsoft’s Office software including books on Outlook, Outlook Business Contact Manager and Microsoft Office Live. The book proved to be so popular that she was asked to write four more books on Act!. Karen has written eleven “ Dummies” books for Wiley Publishing including Act! 6 For Dummies in 2002. Our expertise goes beyond that of a typical Certified CRM Consultant! CRM Books Our support staff consists of former Sage employees and we are one of two authorized Act! database repair centers worldwide. It is important to us that we are there to help you when you run into trouble or have questions. #Act by sage dummy user how toIt is essential to find a CRM consultant who can teach you how to use the software effectively and at the same time help you customize the software to meet your business goals. Roy is the Act! Report Guru, Kim is the Act! Database Repair Guru and I am the CRM Guru! Act! and ZOHO Classes and WebinarsĬall it Act! or ZOHO consulting, training or classes, we teach classes through webinars and through. We are the best at what we do because we hire only exceptional people each with a unique set of skills to help your business. Your software should work for you instead of you having to compromise and try to fit into the software. The name “Tech Benders” was chosen because in order to best meet the needs of your business it’s necessary to bend technology. Welcome to Tech Benders About Karen and her Team We have offices in South Florida, Oregon, Vermont & California – and use state of the art tools to remotely support all other locations! We like to think that we offer service with a smile – and not an attitude! We specialize in CRM Sales & Marketing processes, Act! consulting, discount Act! software, custom Act! reports, and Act! database repair and conversions. …as well as on Act!, Outlook, Business Contact Manager & Sugar CRM. I specialize in taking the chaos of a typical business and developing systematic processes to make you more efficient, organized – and profitable! Most recently I’ve written two “Cook Books” illustrating the more advanced features of Act!. In fact, I’m so good at what I do that I’ve written eleven For Dummies books for Wiley Publishing. My goal is to take fairly complex business practices and make them so simple that even a dummy could understand them. My name is Karen Fredricks and I’m the owner of Tech Benders. ![]() We are Act! and ZOHO Consultants and Specialists ![]()
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